Frequently Asked Questions
Find answers to common questions about our business directory
Can't find what you're looking for?
For Users
How do I search for businesses?
You can search for businesses using the search bar on our homepage or search page. Enter what you're looking for (e.g., "coffee shops") and your location, then hit search. You can also browse businesses by category from our categories page.
Are the reviews on the site genuine?
Yes, all reviews are from real users. We have systems in place to detect and remove fake or inappropriate reviews. If you spot a review you believe violates our guidelines, please report it using the "Report" option.
How do I write a review?
To write a review, navigate to the business page you want to review and click on the "Write a Review" button. You'll need to be logged in to your account to submit a review.
Can I save businesses to visit later?
Yes, you can save businesses to your favorites list by clicking the bookmark icon on any business listing. You'll need to be logged in to use this feature.
How accurate is the information about businesses?
We strive to provide the most accurate information possible. Business details come from both the business owners themselves and trusted third-party sources like Google Places. If you notice any inaccuracies, please let us know through the "Report" option on the business page.
For Business Owners
How do I add my business to the directory?
You can add your business by creating an account and using our "Add Business" feature. The process takes just a few minutes, and your listing will be live after a quick review by our team.
Is it free to list my business?
Yes, basic business listings are completely free. We also offer premium options with additional features for businesses that want to stand out.
How do I update my business information?
Log in to your account, navigate to your business dashboard, and select "Edit Business" to update any information about your listing.
How can I respond to reviews?
As a verified business owner, you can respond to reviews through your business dashboard. Simply navigate to the reviews section and click "Respond" next to any review.
What are the benefits of a premium listing?
Premium listings offer several benefits including: featured placement in search results, additional photos, special badges to make your listing stand out, analytics about visitor engagement, and promotional tools to attract more customers.
Account & Privacy
How do I create an account?
You can create an account by clicking the "Sign Up" button in the top-right corner of any page. You'll need to provide your name, email, and create a password. You can also sign up using your Google account for faster access.
How is my personal information used?
We only collect the information necessary to provide our services. Your personal data is protected and never sold to third parties. Please refer to our Privacy Policy for detailed information about how we handle your data.
Can I delete my account?
Yes, you can delete your account at any time from your account settings page. Please note that this will remove all your reviews, saved businesses, and other personal data from our system.
What happens if I forget my password?
If you forget your password, click on the "Sign In" button and then select "Forgot Password". We'll send you an email with instructions to reset your password.
Is my payment information secure?
Absolutely. We use industry-standard encryption and secure payment processors to ensure your financial information is always protected. We never store your full credit card details on our servers.
Technical Questions
Does the website work on mobile devices?
Yes, our website is fully responsive and works on all devices including smartphones, tablets, laptops, and desktop computers.
Why can't I see my review after posting it?
All reviews go through a brief moderation process to ensure they meet our community guidelines. Your review should appear within 24 hours. If it doesn't, please contact our support team.
How do I report a bug or technical issue?
If you encounter any technical issues while using our site, please use the contact form on our Contact page and select "Technical Support" as the subject. Please include as much detail as possible about the issue you're experiencing.
Do you have a mobile app?
We're currently developing mobile apps for iOS and Android. In the meantime, our mobile website offers all the same features and is optimized for mobile use.
Why is the map not loading?
If the map isn't loading, please check your internet connection and ensure you have location services enabled in your browser. You may also need to refresh the page. If the problem persists, please contact our support team.